Patient Information

Welcome to Chapman Mills Dental

Looking for a dentist in Ottawa? We're welcoming new patients! Learn more about our clinic and what you can expect during your first visit, along with payment and financing options.

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Your First Visit

Please arrive about 10 minutes early. You will need to complete our Patient Registration form, which you can either download and print ahead of your appointment, or complete when you arrive.

Download Patient Registration Form

Initial Examination

Your dentist will start by reviewing your medical and dental history and completing a comprehensive dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any required X-Rays.

Treatment Plan

Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to address any questions or concerns you may have about your dental health and treatment options.

Office FAQS

Read the FAQs to learn more about what to expect at Chapman Mills Dental

  • What features does your clinic offer?

    Our clinic offers a number of features, including:

    • Convenient Locations & Hours
    • Free On-site Parking
    • Multiple Appointment Bookings for Families
    • Comfortable Seating & Entertainment 
    • Located Across the Street from Riocan Transitway Station for Easy Access to Public Transit

    Learn More About Our Practice

  • How can I book an appointment?

    To schedule an appointment at Chapman Mills Dental, please contact our office during our regular business hours.

  • How do I cancel or reschedule an appointment?

    Rescheduling or cancelling of an appointment cannot be done via email. To cancel or reschedule an appointment, please call us. Please notify us of any change of plans as soon as you can, so we another patient may be able to use the spot in our schedule. 

    Please allow 48 hours notice (two business days) to reschedule your reserved appointment and avoid a cancellation fee.        

  • Do you offer appointment reminders?

    In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

  • Does your clinic have on-site parking?

    Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit. 

Referring a Patient?

If you are referring your patient to Chapman Mills Dental, please complete the forms below to get started.

Referral Form     Records Release Form

Insurance & Financing

At Chapman Mills Dental, we'll help you navigate our options for payment and financing so you can focus on getting the dental care you need.

  • Financing Through Medicard

    Chapman Mills Dental offers financing options through Medicard to help you manage your dental payments at an affordable and comfortable pace.

    STEP 1  Apply Online & Get a Quick Decision
    Most client's applications are rapidly approved for funding. Financing may be approved while you are at your dentist's office.    Apply Now

    STEP 2  Begin Your Treatment
    Medicard will notify you of the credit decision by phone. Sign and return the required documents and a void cheque to Medicard.

    STEP 3  Make Payments
    Medicard sends payment automatically to your doctor or service provider. Your monthly payment will be electronically debited from your bank account. 

  • Payment Methods

    You will be responsible for any co-pays or amounts not covered by insurance. These must be paid at the time of your appointment.

    We accept payment by debit or most major credit cards.

Support for Anxious Patients

Do you experience fear or anxiety around dental appointments? This is very common. However, it may prevent people from receiving the dental care they need. If this sounds familiar, not to worry. 

Our team at Chapman Mills Dental has many practices in place, including dental sedation options, to help you relax during dental appointments. 

Learn More About Dental Sedation

New Patients Always Welcome

Looking for a dentist in Ottawa? We're happily accepting new patients at our dental clinic! Contact us to get started today. 

Request Appointment